At UIF Company, we are dedicated to ensuring that your order is delivered in a timely and efficient manner. Please review our shipping policy for details on how your items will be shipped.
1. Processing Time
Orders are typically processed within 1-3 business days after your purchase is confirmed. Please note that orders are not processed or shipped on weekends or holidays.
2. Shipping Rates & Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 7-15 business days.
- Expedited Shipping: Estimated delivery time is 3-7 business days (additional fees apply).
Shipping rates are calculated based on your location and the size of your order. Exact shipping costs will be displayed at checkout.
3. International Shipping
We offer international shipping to select countries. International shipping times vary based on the destination and can take 10-30 business days depending on customs processing.
Note: Customs, duties, and taxes are not included in the item price or shipping cost. These charges are the buyer’s responsibility and may vary based on your country’s regulations.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.
5. Delayed or Lost Packages
While we strive to ensure timely deliveries, occasional delays may occur due to factors beyond our control (e.g., weather, holidays, customs). If your package is delayed or lost, please contact us at support@uifcompany.com, and we will assist you in locating your order.
6. Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout. We are not responsible for orders that are undeliverable due to incorrect addresses. If your package is returned due to an incorrect address, additional shipping fees may apply to resend it.
7. Shipping Restrictions
Certain products may have shipping restrictions based on the country or region. We will notify you during checkout if a product is unavailable for shipping to your location.
8. Questions or Concerns
If you have any questions or concerns about your order or our shipping policy, please contact us at:
Email: support@uifcompany.com
UIF Company is committed to providing the best possible shopping experience. We appreciate your business and will do our best to ensure your order is delivered quickly and safely.